Privacy Policy
Protecting your privacy is our priority
Dear users,
We are delighted by your interest in our service. Protecting your privacy is essential to us. The following provisions inform you how we handle your personal data when you use our AI Tutor and our website.
Controller:
bending words SAS
33 Av. du Maine
75015 Paris, France
Email: support@jammi.fr
Represented by: Leon Mächler and Gustav Grimberg
1. General processing of your personal data
Protecting your privacy is our top priority. We have designed our service so that you can use the AI Tutor as anonymously as possible.
We only process your personal data to the extent necessary and strictly in accordance with applicable data-protection laws.
We use the information we collect while you use our AI Tutor solely for internal purposes, to improve our service and ensure its proper functioning. An exception is made if necessary to prevent criminal attacks or anything compromising the functionality of our service.
2. Server-side usage data
a) Website use:
When you visit our site we automatically collect certain data to ensure security and improve the user experience. This includes, among other things, the pages visited, the date and time of access, the amount of data transferred, and technical information about your browser and device.
b) AI Tutor use:
We internally monitor usage of our AI Tutor to ensure its proper functioning and continuous improvement. Only the content of messages you send via the AI Tutor is forwarded to OpenAI for processing. Before transmission we remove all metadata, including your IP address, to protect your anonymity.
Important: Please do not send personal data (e.g. names, addresses, banking information) via the AI Tutor. This service is not designed to process such data.
3. Your Jammi user account
A user account is required to use our AI Tutor. We collect the data necessary for registration, such as your email address and phone number. This data is processed in accordance with the GDPR and used to provide and personalise our services.
4. Security and encryption
To protect your data from unauthorised access we use SSL encryption on all our pages. Your data is thus transmitted securely over the internet.
We also implement organisational and technical measures to protect your data against manipulation, loss or unauthorised access.
Our employees are bound by confidentiality and receive regular data-protection training.
5. Data transfer to third parties
We use carefully selected service providers to process your data:
OpenAI Ireland Ltd
OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, processes data solely on Jammi’s instructions.
DigitalOcean LLC
Our servers are hosted by DigitalOcean, 101 6th Ave, New York, USA. We use only their servers located in Europe. Data is processed solely on our instructions and in strict compliance with data-protection regulations.
Stripe Inc.
We use Stripe, 354 Oyster Point Blvd, South San Francisco, USA, for payment processing. Stripe processes payment data only on our instructions and in accordance with applicable data-protection laws.
PostHog Inc.
PostHog Inc., 2261 Market Street #4008, San Francisco, CA 94114, is used to analyse site usage and continuously improve our services. Data is processed in accordance with current data-protection standards.
Resend
Resend, 2261 Market Street #5039, San Francisco, CA 94114, is used to send our email communications. Data processing complies with current data-protection regulations.
6. Data processing by OpenAI
Message content sent via our AI Tutor is transmitted to OpenAI Ireland Ltd exclusively for processing, in accordance with our instructions. OpenAI acts as a processor for Jammi and does not use this data for its own purposes. Data is deleted by OpenAI after processing, pursuant to our contractual agreement.
7. International data transfers
Your data may be transferred outside the EEA, notably to the USA, where it will be processed by processors such as DigitalOcean and Stripe. These transfers are carried out under the European Commission’s Standard Contractual Clauses, ensuring an adequate level of protection.
8. Profiling and automated decisions
None of your personal data is used for profiling or automated decision-making that would have legal or similarly significant effects.
9. Data-breach notification
In the event of a personal-data breach we will notify the competent authorities and affected users within the time limits set by the GDPR.
10. Your rights as a user
You have the right to request information about the data we hold about you. You can also request the rectification of inaccurate data, deletion of unlawfully stored data, or exercise your right to data portability.
For any data-protection questions or to exercise your rights, you can contact us at any time at support@jammi.fr.
11. Data-protection officer
Our data-protection officer is Leon Mächler. He is available for any questions or suggestions regarding data protection. Please send requests to: support@jammi.fr
12. Updates to the Privacy Policy
We reserve the right to update this Privacy Policy. Users will be informed of any significant changes via email or notice on the website.