Terms of Use
Last updated: 13 January 2025
Provider and contractual partner: Jammi is an offer by bending words SAS, 33 Av. du Maine, 75015 Paris, France, hereinafter referred to as 'Jammi'. For more information on how we process your data, please see our Privacy Policy.
Management: Leon Mächler, Gustav Grimberg
Headquarters: Paris
Email: support@jammi.fr
Article 1: Scope and definitions
These Terms of Use (ToU) apply to all services offered by Jammi in connection with the AI Tutor (hereinafter the 'Service').
For the contractual relationship between us, Jammi (hereinafter 'Provider' or 'we'), and you, the user of the AI Tutor (hereinafter 'you'), only these ToU apply.
The ToU in force at the time the contract is concluded will apply. The Provider may update or amend the ToU at any time. You can view the current version at www.jammi.fr.
For subsequent amendments to the ToU within an existing contract: the Provider will inform you in good time of any planned change. If you do not object within 4 weeks, this will be deemed acceptance of the new ToU. The Provider will expressly point out this consequence when notifying you of changes. If you object to the changes, the Provider has the right to terminate the contract exceptionally; any fees paid in advance will be refunded pro rata upon termination.
Conflicting or deviating conditions are not recognised unless we expressly approve their validity in writing. These ToU also apply exclusively if we perform the service in awareness of conflicting or deviating conditions without objecting to them.
Article 2: Description of services
The Provider offers a chatbot (AI Tutor) accessible via WhatsApp. This tutor helps you with school tasks and problems by providing automated answers to your questions.
The offer is intended solely for personal use and not for commercial purposes. You may use the Service only for purposes permitted by these ToU and by law.
The Provider reserves the right to modify, update, adapt or temporarily or permanently discontinue the Service (or any part of it) at any time without notice.
No claims can be asserted against the Provider as a result, provided the modified Service is at least equivalent to the previous offer. In case of substantial changes you have the right to terminate the contract exceptionally; fees paid in advance will be refunded pro rata upon termination.
Article 3: Conditions of use
To use the Service you must have internet access (e.g. DSL) and a device capable of connecting to it. You must also have an active WhatsApp account, the platform through which the Service is provided. It is your responsibility to meet these conditions and ensure your account works.
The Provider reserves the right to offer the Service through other platforms or communication channels in the future.
Article 4: Use of services and membership
The following forms of use are offered:
You can use the AI Tutor in a limited way to access certain content.
Members can use the AI Tutor without restriction. Membership is paid and non-transferable. Minors must obtain the consent of a legal guardian, who becomes the contracting partner. For more information on processing minors’ data please see our Privacy Policy.
You confirm that all information provided during registration is accurate and up to date. It is your responsibility to update this information if necessary.
You are responsible for keeping your login credentials confidential. You bear full responsibility for all activities carried out from your account.
Article 5: Rights to use content
Jammi’s services are protected by French copyright. The Provider grants you a simple, non-transferable right to use the content for private purposes. Any commercial use is prohibited.
You undertake not to violate copyright and not to distribute the content unless expressly authorised by the Provider.
You must ensure that any content you submit to the AI Tutor is content for which you hold the necessary rights or have received appropriate authorization. This is to prevent the Tutor from inadvertently contributing to the reproduction or distribution of copyrighted material — for example, by receiving an entire book in small chunks with the goal of having it rewritten or summarized to create an unauthorized derivative version.
If you nevertheless send protected content, you assume full responsibility for any violations, and the Provider reserves the right to take appropriate measures, including suspension of your account.
Article 6: Obligations and conduct
You must comply with all applicable laws and regulations when using the AI Tutor. It is forbidden to transmit illegal data or content to the Service.
You assume the risk of any loss resulting from downloading digital content, including losses due to computer or hard-drive failures.
You must not use techniques that could compromise the operation, security or availability of the Service.
Article 7: Warranty and liability
We are liable for slight negligence only if essential contractual obligations are violated, whose fulfilment is indispensable for the proper performance of the contract. Liability is limited to foreseeable, typical damage.
Liability for slight negligence is excluded in other cases. These liability limitations do not apply to damages resulting from injury to life, body or health.
We assume no guarantee or liability for permanent availability of the Service.
Article 8: Liability exclusions
Data loss and service interruptions
The Provider disclaims any liability for data loss, technical failures, service interruptions or any indirect damage related to use of the Service. You acknowledge that access to and use of the Service rely on digital technologies that may cause errors or interruptions, especially during maintenance, overload or failure.
Dependence on third-party services
The Service relies on third-party platforms, notably WhatsApp. The Provider cannot be held responsible for any unavailability or malfunction of the Service resulting from disruptions, changes or interruptions originating from such third-party platforms. You are responsible for complying with those platforms’ terms of use, including WhatsApp’s.
Article 9: Fair-use policy
The Provider reserves the right to limit access to ensure fair and optimal use for all users. Excessive or abusive use, such as an unreasonable number of daily questions (i.e. more than 2.000 per day) or excessive solicitation, may lead to temporary or permanent suspension of your account. If restrictions are imposed you will be notified by email.
Article 10: Dependence on third-party platforms
WhatsApp terms of use
The Service relies on WhatsApp. By using the Service you also accept WhatsApp’s terms, available at https://www.whatsapp.com/legal/. Any violation of WhatsApp’s terms can result in suspension or interruption of the Service.
Liability for third-party services
The Provider cannot be held responsible for interruptions, changes or malfunctions of the Service caused by changes, failures or technical restrictions originating from WhatsApp or other third-party platforms. The Provider will do its best to minimise the impact of such disruptions but does not guarantee continuous, uninterrupted availability.
Article 11: Right of withdrawal
If you are a consumer you have a statutory right of withdrawal when concluding a paid contract. Please see the information on the right of withdrawal for details.
Article 12: Prices, billing and payment terms
You agree to pay all prices stated for use of the AI Tutor. Prices include all taxes. Payment can be made by bank card.
In case of late payment, we reserve the right to suspend your access until full payment is received.
Article 13: Duration and termination
Your subscription renews automatically unless you cancel it in time.
Article 14: Data protection
We collect and use your personal data in accordance with applicable data-protection laws. To understand how we process your personal data, what your rights are and how to exercise them, please refer to our Privacy Policy. The Privacy Policy forms an integral part of these ToU.
Article 15: Final provisions
Contracts between the Provider and you are governed by French law.
If the contractual partner is a merchant, a legal entity under public law or a public-law special fund, the competent court is Paris. However, the Provider is entitled to bring an action at the partner’s domicile.
Information on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract without giving any reason within fourteen days.
The withdrawal period expires fourteen days after the date the contract is concluded.
To exercise your right of withdrawal you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. letter sent by post or email).
You can also cancel your contract in your profile under 'Account settings > Billing & Subscription' by clicking 'Cancel subscription'.
Please address your withdrawal to:
bending words
33 Av. du Maine
75015 Paris, France
Email: support@jammi.fr
To meet the withdrawal deadline it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the period has expired.
Effects of withdrawal
We will reimburse you using the same payment method you used for the original transaction unless you expressly agree otherwise; in any event you will not incur any fees.
Early expiry of the right of withdrawal
Your right of withdrawal expires early for a contract for the supply of digital content not supplied on a tangible medium if performance has begun with your prior express consent and you have acknowledged that you thereby lose your right of withdrawal.